DIANE CHALMERS TAKES YOUR PRIVACY SERIOUSLY.
PLEASE READ THE FOLLOWING TO LEARN MORE ABOUT OUR PRIVACY POLICY.

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Diane Chalmers (“The Company”). If you have any requests concerning your personal information or any queries with regard to these practices please contact us at hello@dianechalmers.co.uk. Please note that all data captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

THE DPA & GDPR MAY 2018

This website complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation), effective from May 2018.

Information collected

We collect information from visitors to this website for the purposes of: providing the Company’s services; answering your queries; dealing with your order(s) and account(s); and providing you with information about products and services.

We collect your details when you email or call us with an enquiry. When making an enquiry through our online forms, you will be asked whether you’d like to be opted-in to any future e-mail marketing communications.

We do not send random marketing emails to personal email addresses (spam).

In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section below for more details.

Use of personal information

We process personal information collected via this website for the purposes of:

• Providing information about products and services

• Dealing with your enquiries and requests

• Administering accounts relating to our suppliers or customers

We will not hold such information or data for any longer than is necessary for the purposes set out in this policy statement.

Data Capture Information

We will send you information according to the preferences you submitted via our online form. If you would like to change these preferences at any point, please email us at hello@dianechalmers.co.uk.

External, website links and third parties

This Website may contain links to other websites which are outside the Company’s control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their own privacy policy, which may differ from ours.

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed our online form.

If at any point you would like to opt-out of receiving communications from us, please contact us at hello@dianechalmers.co.uk.

Disclosures

The Company does not disclose information about you or your business to any third parties unless required to do so by government bodies or law enforcement agencies.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Hosting Data Retention

This company uses Squarespace for its hosting services and infrastructure. Squarespace do not have permission to access any of the data held on the companies server and requires the companies express permission before being able to perform acts where the data may be accessed by a third party. In the event that data is required to be accessed by Squarespace the company will be required to be prompted and if the data will be in breach of DPA or GDPR the company will first request consent.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please email us at hello@dianechalmers.co.uk.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser. Diane Chalmers will not use cookies to collect personally identifiable information about you. You can use your browser settings to restrict or block cookies set by our website. If you decide you wish to do this simply use the help function in your browser. If you do decide to restrict or block cookies this may impact the functionality of our website.

For a more comprehensive guide visit www.aboutcookies.org. If you want to delete cookies on a mobile phone refer to your handset manual.

Acceptance and Confirmation

By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.

Amendments

Please note that this privacy policy is subject to change from time to time. It was last updated on June 2022.